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Statistical process control techniques for the telecommunications systems manager

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Author
Beadles, Joseph W.
Schonenberg, Lee W.
Date
1992-03
Advisor
Boger, Dan C.
Sessions, Sterling D.
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Abstract
The purpose of this thesis is to provide personnel, who are undergoing Total Quality Leadership (TQL) implementation at their telecommunications-related command, an understanding of Statistical Process Controls (SPCs) and their potential application to telecommunications issues. Basic SPC tools common to most Total Quality programs are discussed. Advanced SPC methods including Analysis of Means (ANOM), Analysis of Variance (ANOVA), Weibull analysis and Taguchi Methods are also presented. Selected SPC training plans for both naval telecommunication commands and commercial telecommunication industry are examined. Finally, a case study of a telecommunications-related issue is provided to demonstrate an integrated approach to the use of SPCs.
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This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.
URI
http://hdl.handle.net/10945/38538
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