Exploring the Integrative Model of Organizational Trust as a Framework for Understanding Trust in Government
Fricker, Ronald D. Jr.
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In this paper, we examine the applicability of Mayer, Schoorman, and Davis’ 1995 Integrative Model of Organizational Trust for modeling citizens’ trust in their government. We assess this via an empirical evaluation using country-level 2010 survey data collected in four Western Trans-Sahel countries (Burkina Faso, Senegal, Mali, and Nigeria). Our fundamental result is that the data and analyses support the Mayer et al. model, though our results also suggest some modifications. In particular, we find that there are two separate dimensions to ability and benevolence/integrity, and our models suggest the existence of a new factor in models of government trust that we hypothesize is related to government reputation.
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