Are we driving strategic results or metric mania? Evaluating performance in the public sector
Webb, Natalie J.
MetadataShow full item record
A strategy is irrelevant if you cannot implement it. That is the collective realization of public and private leaders after decades of obsession with strategy and strategic thinking. That realization has led to a voracious market for ideas on execution, alignment around strategy and predictable achievement of strategic results. Many performance management systems or tools, all meant to help organizational leaders implement their strategic goals and objectives, fail to provide results. We suggest a framework in which strategic and operational goals can be translated into a handful of meaningful metrics that we define as whole goals. Whole goals can then used to drive decision-making and to hold leadership accountable for achieving measurable results. We believe the ability of a public organization to measure and evaluate its performance is of critical importance if today’s leaders and managers are expected to promote successful execution of organizational strategic goals and objectives.
RightsThis publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.
Showing items related by title, author, creator and subject.
Naval Postgraduate School Center for Homeland Defense and Security (CHDS) (Monterey, California. Naval Postgraduate SchoolCenter for Homeland Defense and Security, 2006);October 2006. Welcome to Volume 2, Issue Three of Homeland Security Affairs. This issue is dedicated to the memory of Lacy Suiter. I believe Lacy would be embarrassed by the idea of dedicating an issue of anything to him. ...
Naval Postgraduate School Center for Homeland Defense and Security (CHDS) (Monterey, California. Naval Postgraduate SchoolCenter for Homeland Defense and Security, 2005);September 2005. Welcome to the second issue of Homeland Security Affairs. The central theme is Hurricane Katrina. We also offer articles about critical infrastructure protection and capabilities based planning. One of ...
Managing meaning: the role of psychological operations and public diplomacy in a national information warfare strategy Torres, Herminio (Monterey, California. Naval Postgraduate School, 1995-12);Recent advances in both the speed and breadth of communications capabilities have drastically increased the value of Strategic Political Communications. The ability of individuals to gain exposure to information beyond the ...