Are we driving strategic results or metric mania? Evaluating performance in the public sector
Webb, Natalie J.
MetadataShow full item record
A strategy is irrelevant if you cannot implement it. That is the collective realization of public and private leaders after decades of obsession with strategy and strategic thinking. That realization has led to a voracious market for ideas on execution, alignment around strategy and predictable achievement of strategic results. Many performance management systems or tools, all meant to help organizational leaders implement their strategic goals and objectives, fail to provide results. We suggest a framework in which strategic and operational goals can be translated into a handful of meaningful metrics that we define as whole goals. Whole goals can then used to drive decision-making and to hold leadership accountable for achieving measurable results. We believe the ability of a public organization to measure and evaluate its performance is of critical importance if today’s leaders and managers are expected to promote successful execution of organizational strategic goals and objectives.
RightsThis publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.
Showing items related by title, author, creator and subject.
Gaddy, Jonathan W. (Monterey, California: Naval Postgraduate School, 2016-12);Strategy is a problematic yet often-invoked concept. This thesis explores the 2015 U.S. National Security Strategy (NSS), philosophy, and social theory to develop an alternative framework for the formulation of strategy ...
Dawson, Benjamin A. (Monterey, California: Naval Postgraduate School, 2013-06);This thesis answers a simple question: Is there strategic utility in targeting high-value individuals via covert or clandestine actions? This thesis submits that there is strategic utility to high-value individual targeting ...
Bromund, Carl Douglas (Monterey, California. Naval Postgraduate School, 1990-06);This thesis discusses the managment strategy of the Coast Guard Reserve; it examines the formulation and implmentation of strateqy. A model to develop and implement strategy is proposed, which defines the role of the budget ...