Determinants of Successful Intranet Implementation: A Comparative Case Study
Zolla, George A.
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Innovative Information Technology (IT) is vital to organizations because it can produce tremendous financial benefits and create a competitive advantage in the marketplace. The goal of this paper is to identify importance factors that influence the implementation of one current innovative IT, organizational intranets. A literature review of innovation and implementation was conducted to identify possible determinants and case studies were used to research organizations in the process of intranet implementation. Two organizations, the Naval Postgraduate School, just beginning an intranet implementation, and Sandia National Laboratories, nationally recognized for its recent successful implementation, were selected as comparative sites. Onsite surveys and interviews were conducted and analyzed. Results of the case studies suggest four critical determinants for successful intranet implementation: a reliable internal network, an open information culture, organizational support and an identifiable champion. A model that predicates the expected level of successful intranet implementation based on the interaction of these critical factors is presented for future research.
INFORMS Montreal 98 Paper
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Katuka, Taurai. (Monterey, California: Naval Postgraduate School, 1999-06);The objective of this thesis is to make a study of possible introduction and implementation of Intranet in the Zimbabwe National Army. Intranets, internal networks based on the same technology and protocol as Internet ...
Booth, Charles W.; Gutsch, Barbara J. (Monterey, California. Naval Postgraduate School, 1997-09);Intranets are rapidly becoming a corporate internal information- sharing medium. Intranet technology is the same robust, proven, industry standard technology that is used on the Internet. The technical aspects of implementing ...
Aygar, Muammer (Monterey, California. Naval Postgraduate School, 2000-03);This thesis presents a model of intranet implementation for a military organization. The model includes the design and implementation of a relational database for personnel department, which is connected to the intranet. ...