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dc.contributor.authorZolla, George A.
dc.date.accessioned2014-03-31T18:16:24Z
dc.date.available2014-03-31T18:16:24Z
dc.date.issued1998-04-06
dc.identifier.urihttp://hdl.handle.net/10945/40102
dc.descriptionINFORMS Montreal 98 Paperen_US
dc.description.abstractInnovative Information Technology (IT) is vital to organizations because it can produce tremendous financial benefits and create a competitive advantage in the marketplace. The goal of this paper is to identify importance factors that influence the implementation of one current innovative IT, organizational intranets. A literature review of innovation and implementation was conducted to identify possible determinants and case studies were used to research organizations in the process of intranet implementation. Two organizations, the Naval Postgraduate School, just beginning an intranet implementation, and Sandia National Laboratories, nationally recognized for its recent successful implementation, were selected as comparative sites. Onsite surveys and interviews were conducted and analyzed. Results of the case studies suggest four critical determinants for successful intranet implementation: a reliable internal network, an open information culture, organizational support and an identifiable champion. A model that predicates the expected level of successful intranet implementation based on the interaction of these critical factors is presented for future research.en_US
dc.rightsThis publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. As such, it is in the public domain, and under the provisions of Title 17, United States Code, Section 105, may not be copyrighted.en_US
dc.titleDeterminants of Successful Intranet Implementation: A Comparative Case Studyen_US
dc.typeConference Paperen_US


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