Critical Success Factors in Government Contract Management
Abstract
Critical success factors have a direct impact on an organization’s project
management and contract management processes as well as resulting
outcomes. This paper presents the results of survey-based research on
contract management critical success factors, derived from the responses
of approximately 400 contracting officers who represent 7 Department of
Defense (DoD) agencies. The principal contributions of this paper are to
show the similarities in both project management and contract
management critical success factors and the implications for the DoD.
The overall conclusion is that focusing on these critical success factors
can improve the DoD’s management of both projects as well as contracts.
The recommendation is that the DoD should focus on the common
knowledge areas and processes impacting project management and
contract management by addressing the identified critical success factors
in the areas of individual competencies and organizational structures and
processes.
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.Collections
Related items
Showing items related by title, author, creator and subject.
-
Using metrics to manage contractor performance
Engelbeck, R. Marshall (Monterey, California. Naval Postgraduate School, 2004); NPS-CM-04-011Acquisition transformation has brought numerous changes to the way the Department of Defense (DoD) purchases goods and services, as well as to the way it manages the contractor's performance after contract award. One of ... -
Using Metrics to Manage Contractor Performance
R. Marshall Engelbeck (2004-09-01); NPS-CM-04-011Acquisition transformation has brought numerous changes to the way the Department of Defense (DoD) purchases goods and services, as well as to the way it manages the contractor''s performance after contract award. One of ... -
Analysis of contract management processes at Naval Sea Systems Command (NAVSEA)
Graham, La-Hesh A.; Wallace, Alexander D.; Lewis, Scott J. (Monterey, California. Naval Postgraduate School, 2010-12);The purpose of this project is to assess the maturity of Naval Sea Systems Command's (NAVSEA) Contract Management processes. NAVSEA is headquartered in Washington, DC. The analysis of NAVSEA will be conducted using the ...