Critical Success Factors in Government Contract Management

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Authors
Rendon, Rene G.
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Date of Issue
2010
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Abstract
Critical success factors have a direct impact on an organization’s project management and contract management processes as well as resulting outcomes. This paper presents the results of survey-based research on contract management critical success factors, derived from the responses of approximately 400 contracting officers who represent 7 Department of Defense (DoD) agencies. The principal contributions of this paper are to show the similarities in both project management and contract management critical success factors and the implications for the DoD. The overall conclusion is that focusing on these critical success factors can improve the DoD’s management of both projects as well as contracts. The recommendation is that the DoD should focus on the common knowledge areas and processes impacting project management and contract management by addressing the identified critical success factors in the areas of individual competencies and organizational structures and processes.
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Article
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Graduate School of Business & Public Policy (GSBPP)
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This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.
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