Implications of Decision Making Research for Decision Support and Displays
Morrison, Jeffrey G.
Kelly, Richard T.
Moore, Ronald A.
Hutchins, Susan G.
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A prototype decision support system (DSS) was developed to enhance Navy tactical decision making based on naturalistic decision processes. Displays were developed to support critical decision making tasks through recognition-primed and explanation-based reasoning processes, and cognitive analysis was conducted of the decision making problems faced by Navy tactical officers in a shipboard Combat Information Center. Baseline testing in simulations of high intensity, peace keeping, littoral missions indicated that experienced decision makers were not well served by current systems, and their performance revealed periodic loss of situation awareness. A study is described with eight expert Navy tactical decision making teams who used either their current system alone or in conjunction with the prototype DSS. When the teams had the prototype DSS available, we observed significantly fewer communications to clarify the tactical situation, significantly more critical contacts identified early in the scenario, and a significantly greater number of defensive actions taken against imminent threats. These findings suggest that the prototype DSS enhanced the commanders’ awareness of the tactical situation, which in turn contributed to greater confidence, lower workload, and more effective performance. Significant work remains to be done in learning how to optimally design and train users of such systems.
To appear in J. A. Cannon-Bowers & E. Salas (Eds.), Decision Making Under Stress: Implications for Training and Simulation.
RightsThis publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.
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Morrison, Jeffrey G.; Kelly, Richard T.; Moore, Ronald A.; Hutchins, Susan G. (1996);A prototype decision support system (DSS) was developed to enhance Navy tactical decision making based on naturalistic decision processes. Displays were developed to support critical decision making tasks through ...
Hutchins, Susan G.; Morrison, Jeffrey G.; Kelly, Richard T. (1996);The Tactical Decision Making Under Stress (TADMUS) program is being conducted to apply recent developments in decision theory and human-system interaction technology to the design of a decision support system for ...
Culpepper, Michael E. (Monterey, California. Naval Postgraduate School, 1988-09);This thesis presents a conceptual framework, system architecture, and working prototype for a tactical decision making model. This model was developed within the context of intelligent autonomous forces in combat modeling ...