Designing Organizations that Design Environments: Lessons from Entrepreneurial Expertise
Sarasvathy, Saras D.
MetadataShow full item record
Human artifacts lie on the interface between their inner environments and their outer environments. Organizations, therefore, are apt subjects to be studied through a science of the artificial. Furthermore, organizational design happens at two interfaces: first, at the interface between organizational founder(s) and the firms they design, and second, between the firms and the environments in which they operate. We use recent developments in the study of entrepreneurial expertise to show why an effectual logic of design is necessary at the first interface, and what its consequences are for designing at the second. In particular, we use the exemplar case of Starbucks to codify three key characteristics of the design problem at the first interface — namely, Knightian uncertainty, goal ambiguity and environmental isotropy. We then use an ‘alternate histories’ method to trace four strategic options — namely, planning, adaptation, vision and transformation — for designing at the second interface. In the final analysis, organizational design is important because effectuators using transformational approaches not only design organizations, but concurrently end up designing the environments we live in.
The article of record as published may be found at http://dx.doi.org/10.1177/0170840607088017
Showing items related by title, author, creator and subject.
Prototype supervisory and summary displays for the Advanced Tomahawk Weapon Control System (ATWCS) Moore, Matthew Guy (Monterey, California : Naval Postgraduate School, 1996-03);The problem addressed in this research is the need for supervisory or system summary displays for the Advanced Tomahawk Weapons Control System (ATWCS). These displays are needed to accurately depict the current system state ...
Hage, Todd W. (Monterey, California. Naval Postgraduate School, 1995-03);The problem addressed by this research is that there does not exist a command and control system for the next generation U.S. Naval amphibious class of ship, LPD-l7. A system is needed that coherently displays information ...
Hester, Gina L. (1988-09);The Power Management and Distribution System (PMAD) Prototype utilizes a computer graphics interface with a computer expert system running transparent to the user and a computer communications interface that links the ...