Reengineering best value source selection through process innovation and the selected application of information technology
Wiles, Donald R.
Nissen, Mark E.
Selby, Richard P.
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The purpose of this thesis is to analyze the Best Value Source Selection process, identify process pathologies, and explore opportunities to dramatically improve performance utilizing information technology as an enabler of that innovation. The Davenport Process Innovation Framework is used to analyze the Best Value Source Selection process for innovation opportunities. A thorough review of the current Best Value Source Selection process within NAVFAC, Southwest Division is conducted, and pathologies and innovation opportunities are identified. The Knowledge-based Organizational Process Redesign tool is utilized to test various reengineered process models. Recommendations for Best Value Source Selection process innovation, and their application utilizing selected information technology enablers, are provided. Following DavenportÎ±s methodology, this thesis recommends process innovations that have the potential to dramatically improve the Best Value Source Selection process in terms of cost, quality, and speed. It serves as an example for other Navy and Department of Defense organizations seeking to implement information technology tools as enablers to improve their existing Best Value Source Selection procedures, as well as other types of procurement processes. In this period of shrinking financial, material, and human resources, this study proves invaluable for raising the productivity and quality of outputs of the Federal acquisition community.
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