Experimental research and empirical testing of distributed Group Decision Support Systems
Miller, R. Warren
Suchan, James E.
Dolk, Daniel R.
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Past research in the area of Group Decision Support Systems (GDSS) has attempted to ascertain its future potential in the business world. This thesis extends the GDSS research to the area of distributed Group Decision Support Systems (DGDSS) . An experiment was performed where groups of three and four persons were tested in different group decision making settings, a traditional decision room and a DGDSS. An experimental prototype DGDSS program, developed at Claremont University, Claremont, CA, was evaluated during the experiment. The experiment pointed out several program advantages and disadvantages during the evaluation. The study determined that use of the DGDSS resulted in generation of larger numbers of criteria and alternatives and greater decision satisfaction. DGDSS supported groups experienced: less commitment to the final decision, less satisfaction with the decision process, and less satsifaction with communication.
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