1989 Naval Avionics Center, Civilian Personnel Department profile

Abstract

The goal of this research is to examine the characteristics and attitudes of personnel working within the Civilian Personnel Department (CPD) (An organizational chart is included as Appendix A). This study was conducted in August of 1989. Two years before this study, the leadership of CPD had changed. Among the initiatives of the new Department Head was a reorganization of the department (described below). Somewhat later, all of the Naval Avionics Center (including CPD) also began a Total Quality Management (TQM) program. This study was requested by the Department Head as an organizational effectiveness audit to gauge the state of CPD as perceived by its members following the reorganization and the beginning of the TQM program. (kr)