Implementing a group decision support system at Marine Corps Base, Camp Pendleton
Maxwell, David W.
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Advocates maintain a Group Decision Support System (GDSS) creates an environment which enhances the group decision making process. There appear to be numerous areas where the Marine Corps might benefit from the use of GDSS. However, introducing GDSS into the Marine Corps' culture challenges I traditional decision making processes. Using both qualitative and quantitative methods. this study evaluates factors which affected the implementation of a GDSS at MCB, Camp Pendleton. Interview and survey data revealed four: the new technology's purpose, organizational commitment, training, and system design. These four factors form the basis for a proposed model of software implementation. The research also evaluates perceived changes in the decision making process. These changes include: reduced meeting time requirements, increased group consensus, and improved decision quality. A preliminary assessment of the implementation efforts and the research indicates success in establishing this GDSS at MCB, Camp Pendleton. However, the environment at Camp Pendleton has changed and the true success of the implementation process remains to be fully tested.
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