The effects of warranty legislation on procurement
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Authors
Reiff, Sharon K.
Subjects
NA
Advisors
Warmington, Jeffery
Stone, Mark W.
Date of Issue
1994-12
Date
December 1994
Publisher
Monterey, California. Naval Postgraduate School
Language
en_US
Abstract
This research reviews the effects of warranty legislation on procurement in the Department of Defense. The intent of the study is to analyze the warranty legislation and policies. Interviews were developed to assess the warranty program. Program Managers and contracting officials in the military and commercial sector were the respondents to the interviews. The conclusions based on this research are that warranty legislation has been successful and is an effective method of centralized quality control. The research also uncovered problems with interpretation of the legislation and internal managment controls. Recommendations made to the Directorate of Defense Procurement include: (1) possible procurement policy modification, (2) continuous screening of benefits derived by using warranty cost-benefit analysis, (3) expanding cost-benefit analysis to all major Department of Defense activities, and (4) have existing warranties audited and tracked for future benefit.
Type
Thesis
Description
Series/Report No
Department
Organization
Naval Postgraduate School (U.S.)
Identifiers
NPS Report Number
Sponsors
Funder
Format
125 p.
Citation
Distribution Statement
Approved for public release; distribution is unlimited.
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.