A Process Model of Situation Awareness for Command and Control Systems

Abstract

Evaluating situation awareness (SA) in military command and control systems continues to be a challenge. Researchers who assess SA often rely on self-report measures which may be suspect. Many techniques involve disrupting the flow of activity, to the dismay of the decision makers. Several SA measures rely on subject matter experts to evaluate the responses of decision makers. Further, many researchers evaluate SA as if it were a state rather than a process. They talk about SA at a particular point in time in terms of percentages, comparing what was reported by the decision maker to what should have been known.