History of Business Performance Measurement
Abstract
This history of performance measurement focuses on
the development of performance measurement in commercial
organizations over the past 500 years. As would be
expected, performance measurement over the centuries
has been directed at providing stakeholders with a picture
of their organization. As the model of business and
technology shifted, so did the need for the information
to understand the performance of the organization.
Models that are viewed as having significant defects
today, such as return on investment, did provide useful
information for the organizations for which they were
designed. There is a continuing challenge to develop
a measurement system that effectively and efficiently captures
organizational performance in a timely fashion.
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.Collections
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