An Examination of Control Mechanisms in Organizations with Ill-Defined Technology and Output
Abstract
AN implicit assumption underlying incentive compensation
systems is that the systems' performance measures should relate
to desired or successful outcomes for the organization. The predominant
view is that efficiency is, or at least should be, the underlying
metric for decisions on resource allocation and that control systems
should be designed to promote efficiency. It is not clear, however,
that all organizations use the efficiency criterion or that it explains
behavior within all organizations. At least some organizations adopt
control systems for reasons other than efficiency (Tolbert and Zucker,
1983 ). Some control systems may have a symbolic role (Meyer and
Rowan, 1977).
Description
Chapter 9 of Performance Measurement and Productivity, Control Mechanisms in Organizations
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.Collections
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