Business continuity management plan
Refugia, Manuel R., Jr.
Pittman, Gary O.
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Navy Supply Systems Command (NAVSUP) lacks a business process framework for the development of Business Continuity Management (BCM) plans. In the event business processes are deprived of automation for a prolonged period of time, the NAVSUP enterprise requires alternative methods to maintain the delivery of these products and services produced by these processes with minimum customer disruptions and financial losses. The purpose of this study was to review existing methodology to assess mission criticality of NAVSUP products and services and associated business processes. The analysis will lead to the development of a BCM plan and the associated information flow applied against a single Navy supply chain segment, Re-Engineered Maritime Allowance Development (ReMAD). This analysis will include recovery time and recovery point objectives. ReMAD and ERP interfaces as well as the ReMAD contingency plan will provide a context to lean on for the development of a business process framework for the plan. Currently, the ReMAD contingency plan’s system recovery timelines and recovery point objectives are not sufficient to continue with the processing of Maritime allowances.
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