Naval Postgraduate School
Dudley Knox Library
NPS Dudley Knox Library
View Item 
  •   Calhoun Home
  • Theses and Dissertations
  • 1. Thesis and Dissertation Collection, all items
  • View Item
  •   Calhoun Home
  • Theses and Dissertations
  • 1. Thesis and Dissertation Collection, all items
  • View Item
  • How to search in Calhoun
  • My Accounts
  • Ask a Librarian
JavaScript is disabled for your browser. Some features of this site may not work without it.

Browse

All of CalhounCollectionsThis Collection

My Account

LoginRegister

Statistics

Most Popular ItemsStatistics by CountryMost Popular Authors

Promoting interoperability: the case for discipline-specific PSAPS

Thumbnail
Download
Icon14Dec_Walsh_Thomas.pdf (1.898Mb)
Download Record
Download to EndNote/RefMan (RIS)
Download to BibTex
Author
Walsh, Thomas Michael
Date
2014-12
Advisor
Moghaddam, Fathali
Second Reader
Strindberg, Anders
Metadata
Show full item record
Abstract
Given that public safety answering points (PSAPs or 9-1-1 dispatch centers) are undergoing a process of consolidation, should that consolidation occur as a function of simple geographic proximity or discipline? This thesis investigated the differences among different dispatch disciplines, the effect of dispatching on interoperability, case studies investigating the operations of several different models of PSAP consolidation, and a theoretical case study involving inter-discipline and intra-discipline consolidation of PSAPS in King County, Washington. A survey of nine PSAPS of various sizes, types, and regions was conducted to determine their capabilities in voice and operational interoperability, how often opportunities to take advantage of that interoperability were encountered, and finally, to what extent interoperability was exercised when those opportunities did present themselves. The findings indicated intra-discipline interoperability (fire-to-fire or law enforcement-to-law enforcement) is not only intuitively of more value than inter-discipline interoperability (law enforcement-to-fire) but is actually prioritized by PSAPS in their day-to-day operations. Given that PSAP consolidation is occurring, the conclusion of this thesis is that interoperability within disciplines can be best improved by consolidating PSAPS by discipline while still realizing the benefits of geographic consolidation.
Rights
Copyright is reserved by the copyright owner.
URI
https://hdl.handle.net/10945/44684
Collections
  • 1. Thesis and Dissertation Collection, all items

Related items

Showing items related by title, author, creator and subject.

  • Thumbnail

    Enhancing unity of effort in homeland defense, homeland security, and civil support through interdisciplinary education 

    Church, Kristi K. (Monterey, California. Naval Postgraduate School, 2010-03);
    Whether in prevention of or response to a natural disaster or act of terrorism, overseas or on American soil, unity of effort among multi-disciplinary and multi-jurisdictional operations is essential. Unity of effort ...
  • Thumbnail

    Human Interoperability: experimentation to understand & improve the human component of complex systems 

    Gallup, Shelley; Freeman, Jared; Murch, Randall; Smith, Tami; Moore, Hal; Glynn, Art; Chilton, Jeff (Monterey, California. Naval Postgraduate School, 2008); NPS-IS-08-005
    The Human Interoperability (HI) initiative is intended to improve the responsiveness, efficiency, and effectiveness of organizations when they partner externally or internally. This document reports findings from initial ...
  • Thumbnail

    Cloud Computing and Virtual Desktop Infrastructures in Afloat Environments 

    Gillette, Stefan E. (Monterey, California. Naval Postgraduate School, 2012-06);
    The phenomenon of “cloud computing” has become ubiquitous among users of the Internet and many commercial applications. Yet, the U.S. Navy has conducted limited research in this nascent technology. This thesis explores the ...
NPS Dudley Knox LibraryDUDLEY KNOX LIBRARY
Feedback

411 Dyer Rd. Bldg. 339
Monterey, CA 93943
circdesk@nps.edu
(831) 656-2947
DSN 756-2947

    Federal Depository Library      


Start Your Research

Research Guides
Academic Writing
Ask a Librarian
Copyright at NPS
Graduate Writing Center
How to Cite
Library Liaisons
Research Tools
Thesis Processing Office

Find & Download

Databases List
Articles, Books & More
NPS Theses
NPS Faculty Publications: Calhoun
Journal Titles
Course Reserves

Use the Library

My Accounts
Request Article or Book
Borrow, Renew, Return
Tech Help
Remote Access
Workshops & Tours

For Faculty & Researchers
For International Students
For Alumni

Print, Copy, Scan, Fax
Rooms & Study Spaces
Floor Map
Computers & Software
Adapters, Lockers & More

Collections

NPS Archive: Calhoun
Restricted Resources
Special Collections & Archives
Federal Depository
Homeland Security Digital Library

About

Hours
Library Staff
About Us
Special Exhibits
Policies
Our Affiliates
Visit Us

NPS-Licensed Resources—Terms & Conditions
Copyright Notice

Naval Postgraduate School

Naval Postgraduate School
1 University Circle, Monterey, CA 93943
Driving Directions | Campus Map

This is an official U.S. Navy Website |  Please read our Privacy Policy Notice  |  FOIA |  Section 508 |  No FEAR Act |  Whistleblower Protection |  Copyright and Accessibility |  Contact Webmaster

Export search results

The export option will allow you to export the current search results of the entered query to a file. Different formats are available for download. To export the items, click on the button corresponding with the preferred download format.

A logged-in user can export up to 15000 items. If you're not logged in, you can export no more than 500 items.

To select a subset of the search results, click "Selective Export" button and make a selection of the items you want to export. The amount of items that can be exported at once is similarly restricted as the full export.

After making a selection, click one of the export format buttons. The amount of items that will be exported is indicated in the bubble next to export format.