Leveraging strategic sourcing and knowledge management to improve the acquisition of knowledge-based services
Hawkins, Timothy G.
Nissen, Mark E.
Rendon, Rene G.
MetadataShow full item record
Knowledge-based services (KBS) comprise a major portion of services acquired by public organizations. However, their procurement is not well managed; consequently, inefficiencies abound. Therefore, this study explores whether and how KBS can be sourced more efficiently by examining best practices and precepts from knowledge management theory. A spend analysis of one agency ’s spend is used to identify the types of KBS procured. Interviews from 12 cases are then used to identify best practices and cost drivers in sourcing KBS. Twenty one recommendations for improving efficiency in sourcing KBS are offered. The findings suggest that potential is available from demand reduction strategies, and that public policy governing the procurement of knowledge is needed. The research concludes with theoretical implications and suggestions for future research.
Showing items related by title, author, creator and subject.
Syed, Mohammad; Qureshi, Muhammad; Welch, Brian (Monterey, California: Naval Postgraduate School, 2013-06);The purpose of this study is to explore whether and how the United States Air Force (USAF) can improve efficiency in sourcing knowledge-based services by instituting for-profit sector best practices in strategic sourcing. ...
Oedekoven, Olin O. (2005-05-01); NPS-AM-05-035Observations, opportunities, and potential conflict areas concerning both defense out-sourcing and out-sourcing of the military for homeland security agencies are discussed. Observations include the impact of transformation ...
Rendon, Rene G. (Monterey, California. Naval Postgraduate School, 2005-01-31); NPS-GSBPP-05-001This research report discusses the transformation occurring in the procurement and purchasing function, specifically as it applies to developing procurement strategies and the implementation of commodity strategies as an ...