Managers as Writers A Metanalysis of Research in Context

Abstract

Management scholars are quick to recognize the importance of communication in the manager's role. Barnard is frequently quoted as he defined "the function of the executive" as "first, to provide the system of communication ... " (7). More recently, Drucker posited communication as one of the five basic management operations, stating that communication in management has become a central concern to students and practitioners in all institutions. A good indication of the importance given to communication by management scholars is that every management textbook has a chapter dedicated to the topic. In addition, over 90% of organizations with 50 or more employees provide communication training (Lee).