Balanced Scorecard for Joint Interagency Task Force South Counter Threat Finance Cell

Abstract

The purpose of this project is to provide a managerial business tool in the form of a Balanced Scorecard (BSC) that enables mission accomplishment for the Joint Interagency Task Force South (JIATFS) Counter Threat Finance (CTF) Cell. This project addresses the following research questions: Can we link day-to-day activities to the organization’s strategies through a BSC, and can we assist the JIATFS Cell with time and budget allocation? The project’s method consisted of a site visit, cell member interviews, a BSC workshop, and follow-on emails and phone conversations to gather information for the creation of the BSC. The authors developed a BSC with 14 organizational performance measures related to three performance objectives and three BSC perspectives linking the cell’s day-to-day activities to their organizational strategies. This project concludes that the BSC is a viable business tool that can assist the cell in identifying day-to-day activities linked to strategies, and therefore facilitate resource allocation. This project recommends that the JIATFS CTF Cell conduct periodic assessments of strategy and activities, consider modifying performance measures, and implement initiatives for improvement.