Problems of complex systems: a model of system problem solving applied to schools
Cooke, Robert A.
Rousseau, Denise M.
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This paper presents a model of problem solving that specifies the way in which system properties give rise to a set of generic problems that must be resolved by all organizations. · The adequacy of an organization's problem solving is hypothesized to be related to the resources (inputs) available to the system and to the appropriateness of its structures. This model, including the relationship between problem solving adequacy and system outputs, is tested in a sample of twenty-five public schools.
Institute for Research on Educational Finance and Governance Program Report No. 81-B5
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