Contingency contracting and the IT manager today's challenges and future implications
Seaberry, Charles M.
Yoder, E. Cory
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This qualitative case study examines the relationship between Information Technology management and contractor management within the context of the Iraq and Afghanistan contingencies. The case study presents a historical context of United States defense contracting along with another to illustrate the chronological advances made in Information Technology management. Finally, the case study presents a description of the defense contingency along with a multiple source characterization of contingency contracting. The case study collects data to support research using the survey technique of individual interviews with subjects possessing on hand experience dealing with contracted personnel providing Information Technology services throughout the Iraq and Afghanistan contingencies. The case study analyzes data utilizing the pattern matching methodology to determine the level of efficiency and effectiveness of the management of contractor personnel when performed by Information Technology managers. After determining whether performance was effective or efficient, the case study identifies factors that act as levers to either improve or deter effective contract management of Information Technology managers. Finally, the case study makes recommendations for future research topics affecting the levers presented.
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