Leveraging successful collaborative processes to improve performance outcomes in large-scale event planning : Super Bowl, a planned Homeland Security event

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Authors
Shannon, Thomas.
Subjects
Advisors
Wollman, Lauren
Date of Issue
2010-03
Date
Publisher
Monterey, California. Naval Postgraduate School
Language
Abstract
Super Bowls are one of the world's premier sporting events, bringing hundreds of thousands of event participants, vendors, and fans to host cities. They are high-stakes, planned events that require the same elements of focus, all-hazard orientation, coordination, trust, collaboration, and unity of purpose that the homeland security environment requires in order to achieve the goals set forth in the Presidential Directives. This thesis considers the predictable performance activities in the planning process that lead to predictable performance outcomes. Large-event planners and operators can benefit from understanding these activities and implementing preventive steps that lead to more desirable event outcomes. By establishing a cooperative and highly participative SB planning process, the majority of operational conflicts (whether cultural or technical) will be uncovered in a controlled way and lead toward more predictable performance outcomes.
Type
Thesis
Description
CHDS State/Local
Series/Report No
Department
Security Studies
Organization
Naval Postgraduate School (U.S.)
Identifiers
NPS Report Number
Sponsors
Funder
Format
xvi, 97 p. ;
Citation
Distribution Statement
Approved for public release; distribution is unlimited.
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Copyright is reserved by the copyright owner.
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