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dc.contributor.advisorPowley, Edward H.
dc.contributor.authorPolymilis, Charalampos
dc.date.accessioned2012-03-14T17:45:25Z
dc.date.available2012-03-14T17:45:25Z
dc.date.issued2010-03
dc.identifier.urihttp://hdl.handle.net/10945/5438
dc.descriptionApproved for public release; distribution is unlimiteden_US
dc.description.abstractJunior officers and senior enlisted leaders face intense crises and duress during deployments. They operate in high reliability organizations (HROs) where planning for failure is the norm and individuals' expectation of loss is high. Still, when units experience IEDs (improvised explosive devices) or suicide bomb attacks, unit integrity and ability to stay together and focused are called into question. This thesis first explores and develops the concept of empathetic leadership; it is differentiated from similar concepts of leadership in the context of a critical military incident. The research then analyzes leadership behavior described in detail in a Ground Combat Element (GCE) after an unexpected suicide bomb attack at an entry control point in a combat zone where a well-respected Senior Enlisted Leader (SEL) lost his life. His positive effect on his men made his loss difficult for the unit, making it hard for the unit to recover and heal. The central aim of this thesis is to analyze the incident of the loss of the SEL and uncover key leadership behaviors under traumatic and life-threatening situations necessary for managers of high reliability organizations. More than any other characteristic of leadership, empathy plays a vital and effective role in the leading as long as it ensures communication and generates mutual trust between the leader and the follower. Lessons derived from this case provide useful perspectives of managing and leading in critical situations where major trauma is a vital concern.Junior officers and senior enlisted leaders face intense crises and duress during deployments. They operate in high reliability organizations (HROs) where planning for failure is the norm and individuals' expectation of loss is high. Still, when units experience IEDs (improvised explosive devices) or suicide bomb attacks, unit integrity and ability to stay together and focused are called into question. This thesis first explores and develops the concept of empathetic leadership; it is differentiated from similar concepts of leadership in the context of a critical military incident. The research then analyzes leadership behavior described in detail in a Ground Combat Element (GCE) after an unexpected suicide bomb attack at an entry control point in a combat zone where a well-respected Senior Enlisted Leader (SEL) lost his life. His positive effect on his men made his loss difficult for the unit, making it hard for the unit to recover and heal. The central aim of this thesis is to analyze the incident of the loss of the SEL and uncover key leadership behaviors under traumatic and life-threatening situations necessary for managers of high reliability organizations. More than any other characteristic of leadership, empathy plays a vital and effective role in the leading as long as it ensures communication and generates mutual trust between the leader and the follower. Lessons derived from this case provide useful perspectives of managing and leading in critical situations where major trauma is a vital concern.en_US
dc.format.extentxiv, 61 p. : ill. (some col.) ;en_US
dc.publisherMonterey, California. Naval Postgraduate Schoolen_US
dc.rightsThis publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. As such, it is in the public domain, and under the provisions of Title 17, United States Code, Section 105, may not be copyrighted.en_US
dc.subject.lcshTransformational leadershipen_US
dc.subject.lcshServant leadershipen_US
dc.titleEmpathetic leadership in critical situations : how can leaders lead with empathy in times of trauma?en_US
dc.typeThesisen_US
dc.contributor.secondreaderCrawford, Alice M.
dc.contributor.corporateNaval Postgraduate School (U.S.)
dc.contributor.departmentManagement
dc.description.serviceHellenic Navy authoren_US
dc.identifier.oclc609878123
etd.thesisdegree.nameM.S.en_US
etd.thesisdegree.levelMastersen_US
etd.thesisdegree.disciplineManagementen_US
etd.thesisdegree.grantorNaval Postgraduate Schoolen_US
etd.verifiednoen_US


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