Measuring success : metrics that link supply chain management to aircraft readiness

Abstract

This thesis evaluates and analyzes current strategic management planning methods that develop performance metrics linking supply chain management to aircraft readiness. Our primary focus is the Marine Aviation Logistics Squadron. Utilizing the Logistics Management Institute's DoD Supply Chain Implementation Guide and adapted SCOR model, we applied the six step process for developing a strategic logistics management plan for implementing supply chain management for use at the MALS, and subsequently defined the interdependencies of the Naval/Marine Corps Aviation Logistics Supply Chain. The Theory of Constraints proved to be a viable tool for establishing aircraft readiness as the ultimate goal of Marine Corps aviation logistics, and provided a means for identifying and eliminating readiness constraints preventing the MALS from achieving its goal. MALS-14's successful implementation of a structured planning and feedback system based on the Theory of Constraints justifies the need for MALS strategic logistics management planning and supply chain management. Effective process-oriented performance metrics are not only critical for achieving a fully integrated supply chain, but also link supply chain management to the common goal of aircraft readiness, provide the means for measuring supply chain performance improvements, identify readiness degraders, and elicit behavior from aviation logisticians to improve aircraft readiness.