Maintenance production demand and capacity analysis of Third Maintenance Battalion
Phelps, Mark M.
Doerr, Kenneth H.
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This MBA professional report addresses Third Maintenance Battalion's requirement to improve ground equipment maintenance service to supported units. Although the battalion currently meets maintenance demand, the battalion's leadership seeks ways to reduce turnaround time and maximize effective use of available personnel capacity. The study's purposes are to develop a methodology for applying scarce personnel resources to intermediate maintenance demand at a forward-deployed maintenance unit and to demonstrate its applicability to a motor transport maintenance company. Demand data is obtained from Marine Corps Logistics Command, and capacity data is collected from battalion subject matter experts. To analyze the data, aggregate planning concepts are employed to match maintenance capacity with workload, and capacity utilization levels are used to assess the unit's ability to meet demand. The analysis indicates that maintenance demand is met by available capacity but that steps can be taken to improve customer service. By applying this research's methodology and adapting it for other maintenance units, unit leadership can apply personnel capacity to maintenance demand and improve customer service.
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