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dc.contributor.advisorLandale, Karen
dc.contributor.advisorApte, Aruna
dc.contributor.authorClark, Austin B.
dc.contributor.authorArruda, Corey M.
dc.dateDec-17
dc.date.accessioned2018-02-07T20:36:34Z
dc.date.available2018-02-07T20:36:34Z
dc.date.issued2017-12
dc.identifier.urihttp://hdl.handle.net/10945/56891
dc.descriptionApproved for public release; distribution is unlimiteden_US
dc.description.abstractIn an increasingly budget-constrained environment, the Department of Defense (DOD) must maximize the value of fiscal resources obligated to service contracts. According to the Government Accountability Office report Strategic Sourcing published in 2013, over half of procurement spending between 2008 and 2013 was obligated to service contracts. Therefore, this research focused on identifying rate, process, and demand savings for common recurring DOD service requirements. We developed a methodology to standardize analysis of service requirements to identify relevant cost drivers. Furthermore, a clustering continuum was created to organize services based on proximity between the customer-supplier base. Utilizing commercial business mapping software, we analyzed the cost driver data, produced visualizations, and illustrated strategic opportunities for Category Management initiatives. Requirements for Integrated Solid Waste Management (ISWM) within the Los Angeles area were evaluated using the software and methodology to demonstrate a model for practical application. This research resulted in two findings: rate and demand savings were inconclusive but suggested opportunities do exist, and significant opportunities for process savings exist across the DOD. Further research is needed to quantify rate and demand savings and identify other opportunities to achieve efficiencies through Category Management of service requirements. We also recommend that future research focus on proximity-independent services.en_US
dc.description.urihttp://archive.org/details/annalysisofcateg1094556891
dc.publisherMonterey, California: Naval Postgraduate Schoolen_US
dc.rightsThis publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.en_US
dc.titleAn analysis of category management of service contractsen_US
dc.typeThesisen_US
dc.contributor.departmentBusiness & Public Policy (GSBPP)
dc.subject.authorCategory Managementen_US
dc.subject.authorstrategic sourcingen_US
dc.subject.authorservice contractsen_US
dc.subject.authorcost driversen_US
dc.subject.authorbusiness mappingen_US
dc.description.serviceCaptain, United States Air Forceen_US
etd.thesisdegree.nameMaster of Business Administrationen_US
etd.thesisdegree.levelMastersen_US
etd.thesisdegree.disciplineBusiness Administrationen_US
etd.thesisdegree.grantorNaval Postgraduate Schoolen_US


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