Using Human-Centered Design to Improve Inspector-Instructor Selection, Training, and Support
MetadataShow full item record
As part of a Human-Centered Design process for improving the functioning of I-I, a distributed design team conducted a series of site observations and interviews with I-I personnel, Reservists, Career Planners, and Monitors (assignment personnel). The design research uncovered important issues facing the I-I community. These issues included information regarding the perceived value of I-I, the nature of the selection process, the constraints facing Monitors, the need for I-I training, the gaps in operating performance, the need for improved communication, the importance of skill transfer, the desire for addressing job growth, and the impact of the command climate. The team presented these issues for review and used them as a unifying structure for defining the complex problem of ensuring I-I success. The team selected the information and screening processes for improvement and then redesigned them to improve efficiency and effectiveness: • Inform and Educate Marines about I-I duty through a marketing and communication campaign for all Marines with special materials for Monitors and Career Planners. • Improve Independent Duty Screening by improving the I-I checklist and automating the screening, application, and approval process.
RightsThis publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.
NPS Report NumberNPS-N16-M138-A
Showing items related by title, author, creator and subject.
Baumgartner, William Edward (Monterey, California. Naval Postgraduate School, 1977);Rising maintenance costs and the necessity for increased availability have resulted in a new emphasis on maintainability as a design parameter in the acquisition of Naval air systems. Human factors engineering, ...
Simulation screening experiments using lasso-optimal supersaturated design and analysis: a maritime operations application Xing, Dadi; Wan, Hong; Zhu, Michael Yu; Sanchez, Susan M.; Kaymal, Turgut (2013);Screening methods are beneficial for studies involving simulations that have a large number of variables where a relatively small (but unknown) subset is important. In this paper, we show how a newly proposed Lasso-optimal ...
Fletcher, Kenneth C. (Monterey, California. Naval Postgraduate School, 2011-12);Since September 11, 2001, the United States has invested considerable resources to improving aviation security. Despite technology and procedural improvements, passenger screening remains subject to much criticism. Challenges ...