Trends in Performance-Based Services Acquisition
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Performance-based services acquisition (PBSA) is a proven strategy that reduces costs and improves the quality of service. Rather than specify inputs or service requirements, the DoD stipulates a level of performance that the contractor is then obligated to meet or exceed. When used appropriately, this strategy aligns the objective of the contractor with that of the government customer and can increase the effectiveness and efficiency of the services provided. Recognizing the benefits, the DoD has sought to increase the appropriate use of PBSA. In 2000, the Under Secretary of Defense for Acquisition and Technology directed that 50% of service acquisitions be performance-based (measured in dollars and actions) by the year 2005 (Gansler, 2000). Through analysis of data from the Federal Procurement Data System (FPDS), this report presents trends in PBSA over the last 15 years
NPS Report NumberSYM-AM-17-151
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