JUST-IN-TIME TRAINING CONSIDERATIONS FOR RURAL EMERGENCY OPERATIONS CENTERS
Brown, Tiffany C.
Fernandez, Lauren S.
Dahl, Erik J.
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Redundancy is one of the tenets of emergency management because it helps to promote resilience. Agencies create redundant plans, communication methods, power systems, and locations with which to manage emergencies, mitigate natural hazards and plan for catastrophic threats. Even though Incident Command System (ICS) training guidance indirectly discourages implementing just-in-time training (JITT) for the ICS by exclusively encouraging advanced training, this thesis puts practicality before protocol to consider the use of ICS in a rural emergency operations center in a region prone to severe weather events and natural hazards, and it suggests that a redundant training system can increase resilience. By implementing a JITT program for times when traditional ICS training is not a practical solution, an emergency operations center (EOC) manager can maintain continuity for the ICS while utilizing personnel resources effectively. A carefully considered JITT program can effectively augment traditional ICS training within EOCs to increase resilience, particularly for rural emergency operation centers prone to catastrophic events and ensuing staff shortages.
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