Department of Defense quality management systems and ISO 9000:2000

Download
Author
Lucius, Tommie J.
Date
2002-03Advisor
Boudreau, Michael
Lewis, Ira
Metadata
Show full item recordAbstract
The purpose of the research is to examine and evaluate the emergence of the International Organization for Standardization, commonly referred to as ISO, quality standard for the year 2000 as it applies (past and present) to the Department of Defense (DoD) quality management system (QMS) in procurement. In particular, the researcher will examine the new standard and its utility for DoD procurement, focusing on changes from the previous ISO 9000 series. Leading defense industry quality managers and Defense Contract Management Agency Quality Assurance Managers will provide insight to the thesis. In order to understand the present and future of DoD Quality Assurance and Management, the thesis will briefly look at past quality assurance policy from DoD and the ISO. Likewise, this research will explore issues and concerns that contracting officers and program managers in Government will now need to become familiar with as they execute ISO 9000:2000. The effort will emphasize how ISO 9000:2000 fits within the realm of DoD procurement and what organizations need to do in order to achieve excellent products in a total quality management environment.
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.Collections
Related items
Showing items related by title, author, creator and subject.
-
Department of Defense quality management systems and ISO 9000:2000
Lucius, Tommie J. (Monterey, California. Naval Postgraduate School, 2002-03);The purpose of the research is to examine and evaluate the emergence of the International Organization for Standardization, commonly referred to as ISO, quality standard for the year 2000 as it applies (past and present) ... -
Measuring Acquisition Workforce Quality Through Dynamic Knowledge and Performance: An Exploratory Investigation to Interrelate Acquisition Knowledge with Process Maturity
Nissen, Mark E.; Rendon, Rene G. (Monterey, California. Naval Postgraduate School, 2013-10-08); NPS-CM-13-116The efficacy of defense acquisition is highly dependent upon acquisition workforce quality, but assessing such quality remains a major challenge, particularly given the knowledge-intensive and dynamic nature of acquisition ... -
Benchmarking Contract Management Process Maturity: A Case Study of the US Navy
Rendon, Rene G. (Emerald Group Publishing Limited, 2015);Purpose – The purpose of this paper is to present the results of contract management process maturity assessments in the US Navy using a process capability maturity model. The maturity model is used to benchmark an ...