AN ANALYSIS OF A U.S. ARMY GARRISON'S CENTRALIZED HUMAN RESOURCES CUSTOMER QUEUING PROCESS AND RECOMMENDED TOOLS FOR IMPROVEMENT
Farmer, Carolyn A.
Shumate, Megan B.
Pickar, Charles K.
Berry, Marsha, AMRDEC
MetadataShow full item record
This research examines the current process and requirements for a U.S. Army garrison's centralized human resource services that affect nearly 40,000 customers. Research was conducted on available technologies and programs that can be used to meet and enhance existing requirements and create a remote waiting room and mobile communication capability. A trade study was compiled to effectively assess technical solutions with the intent to decrease the physical waiting room time for these customers. The trade study identified a hybrid solution that upgrades the existing commercial software and utilizes it with newly developed government software as the best-value solution for meeting the service requirements in this study.
Approved for public release. distribution is unlimited
Showing items related by title, author, creator and subject.
A framework for the management of evolving requirements in software systems supporting network-centric warfare Reynolds, Linda K. (Monterey, California. Naval Postgraduate School, 2006-06);Network-centric warfare (NCW) has changed the way the Department of Defense addresses technological improvements for its military forces. No longer is the emphasis on enhancing the capabilities of a single platform, but ...
Analysis of the requirements generation process for the Logistics Analysis and Wargame Support Tool Swan, Jonathan M. (Monterey, California: Naval Postgraduate School, 2017-06);This thesis conducts an analysis of the system requirements for the Logistics Analysis and Wargame Support Tool (LAWST). It studies the process used to develop those requirements and potential requirements if a systems ...
Salado, Alejandro; Wach, Paul (Monterey, California. Naval Postgraduate School, 2019-04-30); SYM-AM-19-042This paper is intended to disseminate initial outcomes of the NPS Research Acquisition Program “Automatic Generation of Contractual Requirements from MBSE Artifacts” project. The research addresses the automatic generation ...