WHY DO PROGRAMS FAIL? AN ANALYSIS OF DEFENSE PROGRAM MANAGER DECISION-MAKING IN COMPLEX AND CHAOTIC PROGRAM ENVIRONMENTS
Neterer, Jonathan M.
Patrone, Michael A.
Jones, Raymond D.
Friedman, Mitchell S.
MetadataShow full item record
This research attempts to understand potential root causes and underlying factors that influence defense acquisition program managers’ decision-making. Using qualitative data gathered through in-person interviews and through review of multiple case studies as a research design, this project focuses on how program managers gain insight in the decision-making process. Results indicate that program manager decision-making is impacted by process, control, relationships, motive, and risk. Analysis of findings suggests that defense acquisition oversight and policies create an environment of risk avoidance, causing program managers to utilize interpersonal methods of management and decision-making as a method of control within their sphere of influence. Additional research into decision-making methodology of program managers during critical program milestones is warranted for a more thorough analysis.
Approved for public release. distribution is unlimited
Showing items related by title, author, creator and subject.
Healey, Daniel P. (Monterey California. Naval Postgraduate School, 2004-06);This study shows the importance of decision-making skills in a military leader. Different models of decision-making are examined, and effective ways to teach decision making are presented. If, as the literature shows, ...
Brown, Conrad Nelson (Monterey, California. Naval Postgraduate School, 1995-12);This thesis focuses on the development of a spreadsheet model that can be used by acquisition personnel to forecast the life-cycle costs of a weapon system under consideration for acquisition, helicopters for Marine Light ...
BUILDING THE DECISION-MAKING ENVIRONMENT IN THE INFORMATION AGE: AN ANALYSIS OF DEFENSE PROGRAM MANAGER DECISION-MAKING IN COMPLEX AND CHAOTIC PROGRAM ENVIRONMENTS Holcomb, John N.; Rumfelt, Casey A. (Monterey, CA; Naval Postgraduate School, 2018-12);In order to better understand how a program manager creates situational awareness and understanding in chaotic program environments, this project focuses on how a program manager gains insight in the decision-making process. ...