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BUILDING THE DECISION-MAKING ENVIRONMENT IN THE INFORMATION AGE: AN ANALYSIS OF DEFENSE PROGRAM MANAGER DECISION-MAKING IN COMPLEX AND CHAOTIC PROGRAM ENVIRONMENTS

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Author
Holcomb, John N.
Rumfelt, Casey A.
Date
2018-12
Advisor
Jones, Raymond D.
Mortlock, Robert F.
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Abstract
In order to better understand how a program manager creates situational awareness and understanding in chaotic program environments, this project focuses on how a program manager gains insight in the decision-making process. The non-linearity of events in which human decision-making is predicated is chaotic and may have certain similarities and patterns that can be studied with regard to their association with the individual(s) involved in the decision-making process. If we better understood the human-in-the-loop influence on decision-making in the modern, information-supersaturated environment, perhaps future organizational and leadership theories and methods could be better tailored to the environment, ultimately leading to more predictable outcomes. This case study will begin to provide a greater level of insight into these issues and will be the basis of future research.
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This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.
URI
http://hdl.handle.net/10945/61385
Collections
  • 1. Thesis and Dissertation Collection, all items
  • 7. Master of Business Administration (MBA) Professional Projects

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    Developing a Sense of Reality Within Complex Program Management Environments 

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