Managing the services supply chain in the Department of Defense: an empirical study of current management practices
Abstract
This paper presents the results of our ongoing research on the management of services acquisition in the Department of Defense. In this empirical study we developed and used a web-based survey to collect data on the acquisition strategy, procurement methods, and contract types used at Air Force and Navy installations. Specifically, we studied the current management practices in such areas as life cycle approach, project management, organization/management structure, and training provided to services acquisition personnel. We find that the majority of the services contracts awarded and administered conformed to our expectation. For example, most service contracts are competitively bid, fixed-priced awards without any type of contract incentive. However, we found that the Air Force and Navy use different contracting approaches--pecifically in the areas of organizational level of acquisition offices (regional versus installation), the use of project teams, leaders of the acquisition effort (program personnel versus contracting officers), and managers of the services requirement (program personnel, contracting officers, and customer organizations). We analyzed the implications and impact of different approaches on the effectiveness of the contract management process and make recommendations on improving the management of services acquisition in the Department of Defense.
NPS Report Number
NPS-GSBPP-09-009Related items
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Services Supply Chain in the Department of Defense: Comparison and Analysis of Acquisition Management in the Army, Navy, and Air Force
Apte, Aruna; Apte, Uday; Rendon, Rene G. (Monterey, California. Naval Postgraduate School, 2010-04-30); NPS-AM-10-051This paper presents the results of our empirical studies of current management practices in services acquisition in the Army, Navy, and Air Force. The primary objective of these studies was to develop a comprehensive ... -
Services Supply Chain in the Department of Defense: Comparison of Acquisition Management Practices in Army, Navy, and Air Force
Apte, Aruna; Apte, Uday; Rendon, Rene G. (Monterey, California. Naval Postgraduate School, 2010-08-23); NPS-CM-10-161This paper presents the results of our empirical studies of current management practices in services acquisition in the Army, Navy, and Air Force. The primary objective of these studies was to develop a comprehensive ... -
Managing the Services Supply Chain in the Department of Defense: An Empirical Study of Current Management Practices
Apte, Aruna; Apte, Uday; Rendon, Rene G. (2009-04-01); NPS-AM-09-047This paper presents the results of our ongoing research on the management of services acquisition in the Department of Defense. In this empirical study, we developed and used a web-based survey to collect data on the ...