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dc.contributor.advisorGallup, Shelley P.
dc.contributor.advisorKiernan, Kathleen L.
dc.contributor.authorReed, Tracey
dc.date.accessioned2019-05-15T19:38:06Z
dc.date.available2019-05-15T19:38:06Z
dc.date.issued2019-03
dc.identifier.urihttp://hdl.handle.net/10945/62286
dc.descriptionApproved for public release. distribution is unlimiteden_US
dc.description.abstractInsider threats are a wicked problem. This thesis investigates three questions: how do employees respond to perceived workplace injustice, what is the relationship between employee responses to perceived workplace injustices and insider attacks, and how can organizations prevent disgruntled employees from committing attacks? These questions were answered using a thorough literature review and case studies. Employees respond in one, or a combination, of four ways: exit, loyalty, voice, and counterproductive work behaviors, as illustrated by the researcher's grievance response model. The researcher was unable to identify specific employee responses that led to attacks due to a lack of data and multiple, contradictory, and missing narratives. Organizations may be able to prevent employees from committing attacks by applying the grievance response model, ensuring grievance procedures are consistent and transparent, and offering alternative dispute resolution programs.en_US
dc.description.urihttp://archive.org/details/youcantalwaysget1094562286
dc.publisherMonterey, CA; Naval Postgraduate Schoolen_US
dc.rightsCopyright is reserved by the copyright owner.en_US
dc.titleYOU CAN’T ALWAYS GET WHAT YOU WANT: EMPLOYEE AND ORGANIZATIONAL RESPONSES TO PERCEIVED WORKPLACE INJUSTICES AND THEIR RELATIONSHIP TO INSIDER ATTACKSen_US
dc.typeThesisen_US
dc.contributor.departmentNational Security Affairs (NSA)
dc.subject.authorinsider threaten_US
dc.subject.authorinsider attacken_US
dc.subject.authorjustice theoriesen_US
dc.subject.authororganizational justiceen_US
dc.subject.authorgrievancesen_US
dc.subject.authoralternative dispute resolutionen_US
dc.subject.authororganizational dispute resolutionen_US
dc.subject.authorworkplace violenceen_US
dc.subject.authorinjusticeen_US
dc.description.serviceCivilian, Fairfax County Fire and Rescue Departmenten_US
etd.thesisdegree.nameMaster of Arts in Security Studies (Homeland Security and Defense)en_US
etd.thesisdegree.levelMastersen_US
etd.thesisdegree.disciplineSecurity Studies (Homeland Security and Defense)en_US
etd.thesisdegree.grantorNaval Postgraduate Schoolen_US
dc.identifier.thesisid31865


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