A resilience engineering approach to integrating human and socio-technical system capacities and processes for national infrastructure resilience
Author
Thomas, John E.
Eisenberg, Daniel A.
Seager, Thomas P.
Fisher, Erik
Date
2019Metadata
Show full item recordAbstract
Despite Federal directives calling for an integrated approach to strengthening the resilience of critical infras- tructure systems, little is known about the relationship between human behavior and infrastructure resilience. While it is well recognized that human response can either amplify or mitigate catastrophe, the role of human or psychological resilience when infrastructure systems are confronted with surprise remains an oversight in policy documents and resilience research. Existing research treats human resilience and technological resilience as separate capacities that may create stress conditions that act upon one another. There remains a knowledge gap regarding study of those attributes in each that build infrastructure resilience as an integrated system of humans and technologies. This work draws on concepts found in the resilience engineering and psychology literature to examine the dynamic relationships between human resilience and the resilience of complex, socio- technical critical infrastructure systems. We identify and organize 18 system capacities and 23 human capacities that influence infrastructure resilience. We then correlate individual human and system resilience capacities to determine how each influences four socio-technical processes for resilience: sensing, anticipating, adapting, and learning. Our analysis shows that the human and technical resilience capacities reviewed are interconnected, interrelated, and interdependent. Further, we find current literature is focused more on cognitive and behav- ioral dimensions of human resilience and we offer ways to better incorporate affective capacities. Together, we present a simple way to link the resilience of technological systems to the cognitive, behavioral, and affective dimensions of humans responsible for the system design, operation, and management.
Description
The article of record as published may be found at http://dx.doi.org/10.1515/jhsem-2017-0019
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.Collections
Related items
Showing items related by title, author, creator and subject.
-
Improving the resilience of coal transport in the Port of Pittsburgh - an example of defender-attacker-defender optimization-based decision support
Alderson, David; Brown, Gerald; DiRenzo III, Joseph; Engel, Ryan; Jackson, Jacqueline; Maule, Ben; Onuska, Joshua (Monterey, California : Naval Postgraduate School, 2012-11); NPS-OR-12-004This technical report summarizes research that has produced an optimization-based decision support system for assessing the resilience of the Marine Transport System conveying coal in the Port of Pittsburgh area. We describe ... -
Unmanned tactical autonomous control and collaboration coactive design
Zach, Matthew S. (Monterey, California: Naval Postgraduate School, 2016-06);Unmanned tactical autonomous control and collaboration (UTACC) is a Marine Corps experimental research initiative with the overarching aim of developing a collaborative human-robotic system of systems (SoS). This thesis ... -
Assessing and Improving the Resilience of Operational Energy and Critical Infrastructure Systems
Alderson, David (2017-07-07);With Dr. David Alderson, Associate Professor, Operations Research Department; Director for the Center for Infrastructure Defense