ANALYSIS OF LEADERSHIP PERCEPTIONS AND CONTRACTING EFFICIENCY WITHIN THE UNITED STATES ARMY RHCO-A BEFORE AND DURING THE FY20 THROUGH FY21 COVID-19 PANDEMIC
Author
Harris, Tracy E.
Diaz, Arturo P.
Heckenkemper, William B.
Date
2021-06Advisor
Poree, Kelley
Simon, Clark, MEDCOM AHCA
Metadata
Show full item recordAbstract
The researchers examined the contracting efficiency metrics and leadership perceptions of telework within the United States Army’s Regional Health Contracting Office-Atlantic (RHCO-A) before and during the onset of the FY20 through FY21 COVID-19 pandemic. The research identifies the perceptions, challenges, and successes of telework in the federal government before and after the onset of the COVID-19 pandemic. First, the study explores previous research on perceptions of telework before and during the COVID-19 pandemic along with a past report on contracting efficiency metrics within the U.S. Army. This research, along with a study on telework by the RAND Corporation, provide a foundation for the analysis of contracting efficiency metrics and leadership perceptions of telework within RHCO-A during the COVID-19 pandemic. Next, the analysis outlines RHCO-A’s contracting efficiency metrics before FY20 and after a mass shift to full time telework among the RHCO-A workforce. Third, the analysis compares the telework perceptions of RHCO-A leaders before and during FY20. The results highlight the impact of the shift to near 100 percent full-time telework on contracting leadership perceptions of telework. Last, the recommendations focus on the objective measures contracting leaders should use to guide future telework policies within their organizations.
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This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.Related items
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