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dc.contributor.advisorBergin, Richard
dc.contributor.authorJohnson, Samuel Rhodes II
dc.dateMar-12
dc.date.accessioned2012-05-14T18:55:50Z
dc.date.available2012-05-14T18:55:50Z
dc.date.issued2012-03
dc.identifier.urihttp://hdl.handle.net/10945/6815
dc.descriptionApproved for public release; distribution is unlimiteden_US
dc.description.abstractThe Federal Emergency Management Agency (FEMA) has adopted a Whole of Community approach to emergency management, and seeks to enhance emergency management outcomes through improved preparedness, response and recovery efforts. The significant amount of time and money required engaging disparate partners, technological and cultural barriers to interoperability, and a lack of training/familiarity with each other inhibits the collaboration necessary to achieve a state of shared situational awareness. A lack of shared situational awareness results in an incomplete operating picture, which complicates decision-making and can lead to inefficient preparedness, response and recovery activities. This thesis explores the terms situational awareness, shared situational awareness, collaboration and common operating picture. It argues that a common operating picture is a state of shared situational awareness achievable only through the process of collaboration, which can be greatly enhanced through a comprehensive Web 2.0 strategy. The thesis reviews FEMAs current strategy for Web 2.0, and using a structure of appreciative inquiry and successful implementations of Web 2.0 as a guide, proposes strategy adjustments for FEMA. A comprehensive Web 2.0 strategy can foster a culture of collaboration, which will significantly increase FEMAs ability to achieve enhance emergency management outcomes and support the Whole of Community. FEMAs strategy has applicability throughout the homeland security enterprise, as all agencies therein seek a state of shared situational awareness reflected in a common operating picture, and all are considered part of the Whole of Community.en_US
dc.description.urihttp://archive.org/details/improvedwebstrat109456815
dc.publisherMonterey, California. Naval Postgraduate Schoolen_US
dc.rightsCopyright is reserved by the copyright owner.en_US
dc.titleImproved Web 2.0 Strategy for FEMA to Enable Collaboration and a Shared Situational Awareness Across the Whole of Communityen_US
dc.typeThesisen_US
dc.contributor.secondreaderBellavita, Christopher
dc.contributor.departmentSecurity Studies
dc.subject.authorWeb 2.0en_US
dc.subject.authorcollaborationen_US
dc.subject.authorsituational awarenessen_US
dc.subject.authorshared situational awarenessen_US
dc.subject.authorcommon operating pictureen_US
dc.subject.authoremerging technologyen_US
dc.subject.authorsocial mediaen_US
dc.subject.authorFederal Emergency Management Agency (FEMA)en_US
dc.description.serviceWatch Officer, Federal Emergency Management Agencyen_US
etd.thesisdegree.nameMaster of Arts In Security Studies (Homeland Security And Defense)en_US
etd.thesisdegree.levelMastersen_US
etd.thesisdegree.disciplineSecurity Studies (Homeland Security And Defense)en_US
etd.thesisdegree.grantorNaval Postgraduate Schoolen_US


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