EVALUATION OF NAVY DEPOT MAINTENANCE INTER-SERVICE SUPPORT AGREEMENT (DMISA) TECHNICAL DATA COMPLIANCE AND QUALITY CONTROL
Giachetti, Ronald E.
Stewart, Joyce B.
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This thesis evaluated Depot Maintenance Inter-Service Agreements (DMISAs) and processes between the Navy and the other services from a program manager and systems engineering perspective. The intent was to determine whether the DMISAs support technical data compliance and quality control. The research developed a structured method to evaluate 15 DMISAs, conducted semi-structured interviews with domain experts and logisticians, and developed a prototype data analytics tool. The evaluation determined that the 15 DMISAs conform to the recommended DMISA standard format, according to the DMISA Desktop Reference. The semi-structured interviews revealed a knowledge gap between domain experts (with minimum to no knowledge) and logisticians (high knowledge) of DMISAs, the DMISA process, and depot maintenance inter-service activities. The prototype tool applies data analytics to target the inspection, cleaning, transformation, and modeling of the data with the goal of visualizing the data to discover useful information, inform conclusions, and support decision-making at an individual and enterprise level. The thesis informs program managers and systems engineers on how to accurately evaluate, analyze, and manage DMISAs, and provides a general understanding for depot-level maintenance and repair.
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