Publication:
INTEROPERABILITY ISSUES WITH MHS GENESIS

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Authors
Vollstedt, Ross W.
Collazo, Roberto J.
Subjects
MHS GENESIS
electronic health records
EHR
interoperability
HMO
AHLTA
HAIMS
KVA
Advisors
Cook, Glenn R.
Canan, Anthony
Date of Issue
2022-06
Date
Publisher
Monterey, CA; Naval Postgraduate School
Language
Abstract
The MHS GENESIS electronic health record software purchased by the Defense Health Agency is not interoperable with the healthcare managed organizations network of care. Twenty percent of all specialty care health records are not returned to the medical treatment facility. This represents a significant loss of health records, a potential loss in medical readiness, as well as the ability to deploy. The purpose of this study was to demonstrate if the market-comparable electronic health record retrieved health records better than MHS GENESIS. The hypothesis H1: MyChart electronic health record is more interoperable, making it more accurate than the MHS GENESIS electronic health record. H2: Changes to the Defense Health Agency’s health record policy will make MHS GENESIS more interoperable. The research design was a mixed-method approach. The comparative analysis of interoperability between MyChart software and MHS GENESIS software used nominal, ordinal, and interval-based methods to calculate results. The research design used for the qualitative analysis section was based on the Qualtrics XM software’s word cloud. MHS GENESIS is capable of interoperating with HMO providers, but it is limited by DHA’s health record policy. The survey revealed beneficiaries are concerned with the accuracy and accessibility of a complete interoperable system. Due to limited technical knowledge of MyChart and MHS GENESIS, we recommend study of MHS GENESIS within the large MTF multi-market regions.
Type
Thesis
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Series/Report No
Department
Information Sciences (IS)
Information Sciences (IS)
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Distribution Statement
Approved for public release. Distribution is unlimited.
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.
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