A Method for Assessing Knowledge Flow Efficiency, Cost and Performance

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Authors
Nissen, Mark E
Subjects
Advisors
Date of Issue
2023
Date
2023
Publisher
HICSS
Language
Abstract
Knowledge is key to competitive advantage, and organization leaders and managers are called to implement, maintain and enhance key knowledge management systems and processes. However, knowledge is inherently invisible, intangible, indefinite and resistant to quantification. Hence assessing investments in such systems and processes remains fundamentally challenging. The research described in this article builds upon a growing stream of knowledge visualization, measurement and dynamics work to develop a method for assessing knowledge flow efficiency, cost and performance in the organization. Results from application to archetypical organization systems and processes are highly promising, and they elucidate a novel decision support capability.
Type
Conference Paper
Description
The article of record as published may be found at https://hdl.handle.net/10125/103228
Proceedings of the 56th Hawaii International Conference on System Sciences
Series/Report No
Department
Organization
Naval Postgraduate School
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NPS Report Number
Sponsors
Funder
Format
10 p.
Citation
Nissen, Mark. "A Method for Assessing Knowledge Flow Efficiency, Cost and Performance." (2023).
Distribution Statement
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.
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