Business process reengineering of the Department of Defense travel system
Tate, William R.
Tharpe, Gregory M.
Barrett, Frank J.
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This thesis analyzes the reengineering efforts of the Department of Defense (DoD) travel system. It includes a functional economic analysis of the DoD travel system, design of a new travel system for the Naval Postgraduate School (NPS), and a framework for reengineering the travel system. This framework has been developed for the travel system, but can be applied to any DoD reengineering efforts. The analysis of the reengineering efforts is completed with a comprehensive look at lessons learned. The research concluded that reengineering projects need senior management participants, full time cross-functional eams, and an environment for change.
RightsThis publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.
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