A case study of the Materials Management Department at the Naval Medical Center San Diego benchmarking effort

Download
Author
Boston, Pia S.
Date
1997-03Advisor
Wargo, Linda E.
Jansen, Erik
Metadata
Show full item recordAbstract
This thesis sought to provide lessons learned, recommendations and provoke thought among medical logisticians on the use of benchmarking. The researcher used a single case research strategy to assess how successful the Materials Management Department at the Naval Medical Center San Diego has been in implementing benchmarking as suggested by strategic objective 2.5.43 of the 1994 draft of the Navy Medical Logistics Strategic Plan. Information on the implementation of benchmarking in the Materials Management Department was based upon a questionnaire, document reviews and direct observation. The research included reading and reviewing the current literature on benchmarking to compare private sector thinking with current practices in the Materials Management Department. The benchmarking case used the Ten-Step Department of the Navy Benchmarking Model and interview questions. The analysis and conclusions are based upon the initial research questions and the framework of the critical success factors for a benchmarking study. The results of the case suggest a cost-benefit analysis was done to purchase sterilization equipment.
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.Collections
Related items
Showing items related by title, author, creator and subject.
-
Benchmarking Contract Management Process Maturity: A Case Study of the US Navy
Rendon, Rene G. (Emerald Group Publishing Limited, 2015);Purpose – The purpose of this paper is to present the results of contract management process maturity assessments in the US Navy using a process capability maturity model. The maturity model is used to benchmark an ... -
Benchmarking best practices in transformation for Sea Enterprise
Brook, Douglas A.; Hudgens, Bryan; Nguyen, Nam; Walsh, Katherine (Monterey, California. Naval Postgraduate School, 2006); NPS-GSBPP-06-011Sea Enterprise is the resource-enabling component of the Navy's Sea Power 21 initiative. In recognition of a future resource-constrained environment, Sea Enterprise seeks to reform the culture and business practices of the ... -
Benchmarking the join operations of relational database machines.
Crocker, Michael D. (Naval Postgraduate School, 1983);Over the past several years benchmarking has been developed into an effective technique for performance analyses of computer systems. Relational database machines are relatively new compter systems for which a benchmarking ...