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dc.contributor.advisorWargo, Linda E.
dc.contributor.advisorJansen, Erik
dc.contributor.authorBoston, Pia S.
dc.dateMarch 1997
dc.date.accessioned2012-08-09T19:18:27Z
dc.date.available2012-08-09T19:18:27Z
dc.date.issued1997-03
dc.identifier.urihttp://hdl.handle.net/10945/8056
dc.description.abstractThis thesis sought to provide lessons learned, recommendations and provoke thought among medical logisticians on the use of benchmarking. The researcher used a single case research strategy to assess how successful the Materials Management Department at the Naval Medical Center San Diego has been in implementing benchmarking as suggested by strategic objective 2.5.43 of the 1994 draft of the Navy Medical Logistics Strategic Plan. Information on the implementation of benchmarking in the Materials Management Department was based upon a questionnaire, document reviews and direct observation. The research included reading and reviewing the current literature on benchmarking to compare private sector thinking with current practices in the Materials Management Department. The benchmarking case used the Ten-Step Department of the Navy Benchmarking Model and interview questions. The analysis and conclusions are based upon the initial research questions and the framework of the critical success factors for a benchmarking study. The results of the case suggest a cost-benefit analysis was done to purchase sterilization equipment.en_US
dc.description.urihttp://archive.org/details/acasestudyofmate109458056
dc.format.extentxii, 67 p.;28 cm.en_US
dc.language.isoen_US
dc.publisherMonterey, California. Naval Postgraduate Schoolen_US
dc.rightsThis publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.en_US
dc.subject.lcshLogistics managementen_US
dc.titleA case study of the Materials Management Department at the Naval Medical Center San Diego benchmarking efforten_US
dc.typeThesisen_US
dc.contributor.corporateNaval Postgraduate School
dc.contributor.departmentSystems Management
dc.subject.authorBenchmarkingen_US
dc.subject.authorMaterials managementen_US
dc.subject.authorCase studyen_US
dc.description.serviceLieutenant, United States Navyen_US
etd.thesisdegree.nameM.S. in Managementen_US
etd.thesisdegree.levelMastersen_US
etd.thesisdegree.disciplineManagementen_US
etd.thesisdegree.grantorNaval Postgraduate Schoolen_US
dc.description.distributionstatementApproved for public release; distribution is unlimited.


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