Category Management of Services: A Methodology for Strategically Clustering DoD Installations
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Authors
Landale, Karen A.F.
Apte, Aruna
Clark, Austin
Arruda, Corey
Subjects
Advisors
Date of Issue
2018-04-30
Date
04/30/18
Publisher
Monterey, California. Naval Postgraduate School
Language
Abstract
In an increasingly budget-constrained environment, the Department of Defense (DoD) must maximize the value of fiscal resources obligated to service contracts. According to the Government Accountability Office (GAO) report Strategic Sourcing, published in 2013, over half of procurement spending between 2008 and 2013 was obligated to service contracts. Therefore, this research focused on identifying rate, process, and demand savings for common, recurring DoD service requirements. We developed a methodology to standardize analyses of service requirements to identify relevant cost drivers. Furthermore, a clustering continuum was created to organize services based on proximity between the customer and the supplier base. Utilizing commercial business mapping software, we analyzed the cost driver data, produced visualizations, and illustrated strategic opportunities for category management initiatives. Requirements for Integrated Solid Waste Management (ISWM) within the southern California area were evaluated using the software and methodology to demonstrate practical application.
Type
Report
Description
Series/Report No
Department
Organization
Naval Postgraduate School (U.S.)
Identifiers
NPS Report Number
SYM-AM-18-052
Sponsors
Naval Postgraduate School Acquisition Research Program
Funder
Format
Citation
Distribution Statement
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.