Exchange service station gasoline pumping operation simulation

Abstract

This thesis presents an event step simulation model of the Naval Postgraduate School Exchange Service Station gasoline pumping operation. The model has been developed as a management tool and aid to decision making. The environment in which the system operates is discussed and the significant variables which can and cannot be controlled by management are identi­fied. Data includes information pertaining to arrival rates, service times and ratios of vehicles requiring different gasoline grades. The data are analyzed through parametric and nonparametric statistical techniques to develop the appropriate distributions to be used for random sampling during simulation. The assumptions made during model development are thoroughly discussed. Conclusions and recommendations concerning the model and its use are made based on the assump­tions and the data, and statistical analysis thereof.