The collaborative capacity of the NYPD, FDNY, and EMS in New York City : a focus on the first line officer
MetadataShow full item record
The first line officer in a public safety response agency is a demanding position. Often, these officers are the first leaders on the scene of a terrorist-related event or natural disaster. The role of the first line officer has changed, from directing people and securing their cooperation to developing collaborative, interdependent partnerships. The theories and models described in this study are intended to develop the capabilities of the first line officer of an emergency response agency to work in a collaborative environment and to meet the challenges with all the homeland security partners. Different types of trust and influences of organizational cultures have been explored in previous studies on collaboration. An integral part, or central idea of this thesis, is to explore how the organizational culture and institutional trust, as demonstrated in the role of the first line officer from FDNY, NYPD and EMS, can improve the collaborative capacity in the initial phases of an all-hazards event. Building collaborative capacity is a career long process that must be reinforced at every level and supported from the top down. The management of a mass casualty incident requires a synergistic approach among the first responding agencies. The time to start collaboration is not by exchanging business cards at the scene of an incident.
CHDS State/LocalApproved for public release; distribution is unlimited
Showing items related by title, author, creator and subject.
Thomas, Gail Fann; Hocevar, Susan Page; Jansen, Erik (Monterey, California. Naval Postgraduate School, 2006); NPS-GSBPP-06-013Federal Acquisition Reform has consistently called for more and better collaboration among participating organizations. Experience shows, however, that inter-organizational collaboration can be difficult at best. Our ...
Hocevar, Susan Page; Jansen, Erik; Thomas, Gail Fann (Monterey, California. Naval Postgraduate School, 2004); NPS-GSBPP-04-008The purpose of this project was to build a foundation of relevant knowledge about interorganizational collaboration that would assist local, state and federal officials in their management of activities related to Homeland ...
Naval Postgraduate School Center for Homeland Defense and Security (CHDS) (Monterey, California. Naval Postgraduate SchoolCenter for Homeland Defense and Security, 2005-09);September 2005. Welcome to the second issue of Homeland Security Affairs. The central theme is Hurricane Katrina. We also offer articles about critical infrastructure protection and capabilities based planning. One of ...