Toward enterprise process engineering: configuration measurement and analysis
Nissen, Mark E.
MetadataShow full item record
The enterprise process has become a central unit of analysis in management. But a dearth of theory and methods to predict process performance is available to the enterprise manager. With the proposition that enterprise process design represents an engineering problem as much as a managerial one, we focus on the process configuration and measurement to overcome design limitations that currently confront the enterprise manager. Building on seminal work for process description and comparison, and employing Graph Theory and Measurement Theory, we integrate this work and demonstrate useful analytical properties associated with the kinds of measures proposed (e.g., ratio scales). This represents a new result, which extends the prior research on enterprise process design and makes a contribution to our understanding in management science. Further, with parallels to the predictive capability enjoyed by engineers who design physical artifacts, we indicate how enterprise process configuration measures can be used to hypothesize relations with respect to enterprise performance. And we suggest how enterprise managers may design processes in a deductive manner-working backward from performance requirements to determine configuration parameters required for designs to meet performance goals. These represent new ca abilities not previously available to the enterprise manager as well as another contribution of the resent research.
NPS Report NumberNPS-GSBPP-02-003
Showing items related by title, author, creator and subject.
Nissen, Mark E. (Monterey, California. Naval Postgraduate School, 2001); NPS-GSBPP-01-003Knowledge is power. As the U.S. Navy is working to revise its strategy and tactics through knowledge-centric warfare, it is apparent that knowledge flow is key. However, our current state of understanding does not address ...
A Platform Across the Valley of Death: Tech Transition via Open Enterprise Information System Development Gunderson, Christopher R. (Monterey, California. Naval Postgraduate School, 2014-09); NPS-IS-14-006Achieving “Tech Transfer”, i.e. “an invention usefully adopted,” is difficult, particularly within the Defense Enterprise. The Defense acquisition system is designed to transition technology through a long serial process ...
Efficient XML Interchange (EXI) compression and performance benefits : development, implementation and evaluation Snyder, Sheldon L. (Monterey, California. Naval Postgraduate School, 2010-03);The Department of Defense (DoD) Network-Centric data sharing strategy for the Global Information Grid (GIG) is to XMLize all data. The goal of this strategy is to ensure all data is visible, usable and interoperable, when ...